Frequently asked questions

How can I send audio, image and other files to another Bluetooth device?

Pair with the device, see Adding a Bluetooth device.
  1. Right-click the file you wish to send and select Send to, then Bluetooth Device. The file transfer wizard will open:

    Choose the device you wish to send the file to from the Send To: drop-down list.

    Choose the File(s) to Send. You can Add or Remove files using the appropriate buttons.

    Click Next. The file transfer wizard will send the file(s):

  2. The file transfer wizard will tell you when the file has been transferred:

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How can I receive audio, image and other files from another Bluetooth device?
Bluetooth devices (which may not be in your trusted devices list) can send files to your computer.

When a file is sent to your computer, you will be prompted to accept the file:

When the transfer is complete, the file can be found in the Bluetooth exchange folder or Bluetooth imaging folder:

The Bluetooth exchange folder is, by default, located at C:\BluetoothExchangeFolder. You can change this, or the location of the Bluetooth imaging folder, from the File Sharing tab of the Bluetooth Settings window:

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What is Bluetooth high speed?
When a Bluetooth device needs to transfer a large file, CSR Harmony has the ability to automatically use a co-located Wi-Fi radio to transfer files to other Bluetooth high speed compatible devices.

Not only does this provide faster transfer times, but can also allow Bluetooth to transmit large files between devices using the most efficient radio technology available.

Bluetooth high speed is not currently supported on Windows XP installations.

CSR Harmony does not support Bluetooth high speed with all Wi-Fi chipsets, refer to the relevant CSR Harmony Release Note for details of which chipsets are supported by your installation.

Bluetooth high speed can be enabled or disabled from the General tab of the Bluetooth Settings window:

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