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TCO 
Team 
Technical staffer
    As part of the team 
    Requirements 
    Role 
    Time requirements 
Terms and conditions 
Test environment 
Testing
    Functionality 
    Load testing 
    Strategy 
    Use case 
Testing environment  2nd 
Thick client  2nd  3rd 
Thin client  2nd  3rd 
Third party
    Definition 
    Vs. vendor 
Three Ps  2nd  3rd 
Time and materials 
Timeline
    Complex project 
    Compressing 
    Medium project 
    Simple project 
    Vendor estimates 
Tool kit  2nd 
Tool selection
    Checking references 
    Hard questions for vendors 
    Long list  2nd 
    Negotiating the contract 
    RFP 
    Short list  2nd 
Tool vendor
    Account management 
    Business vision 
    Discounts 
    During implementation 
    Geographical presence 
    Hard questions 
    Implementation assistance 
    Implementation audit 
    Implementation estimates 
    Maintenance 
    Mergers  2nd 
    Names 
    Pricing model 
    Product demos 
    References  2nd 
    Salvaging a project 
    Setting productive meetings 
    Site license 
    Support  2nd 
    Technical vision 
    User group  2nd 
    Viability 
Training
    Audit 
    Contents 
    Cost 
    Creating 
    Delivering 
    End-user  2nd  3rd 
    Self-paced  2nd 
Ts and Cs
    Checklist 
    Definition 
    Integrator 
    Negotiating 
    Site license 



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