Thinstall support staff will keep all files and information transmitted through the support system confidential. If you are worried about the possibility of information capture during transmission, you can first encrypt the data before uploading / sending.
We use PGP Encryption Software for this purpose. After installing PGP Encryption Software, you will need to encrypt your files using our public encryption key. Our public PGP key can be found by using the following text:
-----BEGIN PGP PUBLIC KEY BLOCK-----
Version: PGP 8.1