Recording Errors

If an error occurs when recording, make sure the correct recording device is selected in GoldWave and the audio hardware is capable of recording at the sampling rate and quality selected.

Try the following:

• Stop playback, if a file is playing.
• Try selecting a different recording recording device.
• Ensure that the Microphone access is On in the Privacy settings. Go to Windows Settings | Privacy | Microphone, choose the Change button to ensure access is On and also "Allow apps to access your microphone" is On.
• If you are using an external USB recording device, make sure the device is plugged in and powered on before running GoldWave.
• Double-check all cables and connections.
• Use Shared quality for recording.
• Make sure no other software is using the device for recording, such as voice recognition software, voice over IP, messaging, chat, etc.
• Select a different recording device or quality setting on the Device tab of the Control Properties window.
• Restart your computer.
• Use the recording Test button on the Device tab of the Control Properties window.
• If the device is disabled, enable it in Windows.
• Choose the Information button on the System tab of the Control Properties window to see a list of recording devices and their capabilities.
• If recording into an existing file, use the Record New button instead to create a file that is compatible with the recording device. Be sure to set the Attibutes setting to "Use device attributes" in Device Properties. Later use Copy, Paste, or Replace to put the recording in the existing file.
• Switch to DirectSound mode on the System tab of the Control Properties window
• Contact the manufacturer to obtain an updated sound driver. Sound drivers cause the vast majority of recording related errors.

If your recording device does not support a sampling rate required, record at a supported rate, then use Resample to convert it to the required rate.

If nothing helps, try recording in the Windows Sound Recorder accessory included with Windows (see Windows Help for details) to make sure recording is working on your computer.