Manually Adding a New Subscription

In certain situations, new product subscriptions can be added by uploading the X.509 entitlements certificate directly rather than polling the subscription service. For example, consumers which are offline must have subscriptions manually added because they cannot connect to the subscription service directly.

  1. Retrieve the certificate information for the consumer from the Customer Portal.
  1. Open the Subscriptions tab in the Customer Portal, and select the Overview item under the Certificate-Based Management area.