Magazines and Trade Publications

Only printed magazines are covered here. Electronic newsletters are noted in the section above, under their sponsoring site. Only specialized publications are covered here, as they are less likely to be known or available in general tutorialstores; however the general business press (such as Business Week, Fortune, Forbes, etc.) regularly includes articles about CRM.

Magazines for Sales and Marketing

• Sales and Marketing Management. See www.salesandmarketing.com above.
• Selling Power. See www.sellingpower.com above.
• SAM Magazine. See www.sammag.com above.

Magazines for Support And Service

• Call Center Magazine. See www.callcentermagazine.com above.
• Softletter. See www.softletter.com above.

Magazines for CRM

• CRM Magazine. See www.destinationCRM.com.

Magazines for IT

• CIO Magazine. See www.cio.com above.
• Information Week. See www.informationweek.com.