It would be an understatement to say that this tutorial was a long time in the making. It would never have been published without the patience and support of Michael Loukides. Thanks Mike! We would also like to thank the individuals who provided us with valuable technical review feedback and general help and guidance: Mike DeGraw-Bertsch at Anonymous; Donald Cooley at Global Crossing; Jacob Kirsch at Oracle, Inc.; Bobby Krupczak, Ph.D., at Concord Communications; John Reinhardt at Road Runner; Patrick Bailey and Rob Sweet at Netrail; and Jürgen Schönwälder at the Technical University of Braunschweig. Rob Romano, Anonymous & Associates graphic artist, deserves a thank you for making the figures throughout the tutorial look great. Finally, thanks to Jim Sumser, who took the project over in its final stages, and to Rachel Wheeler, the production editor, for putting this tutorial together.
Douglas
For years I worked as a system and network administrator and often faced the question, "How are things running?" This is what led me to SNMP and eventually the idea for this tutorial. Of course I would like to thank Kevin for his hard work and dedication. Special thanks go to the two special girls in my life: my wife, Amy, and our daughter, Kari, for putting up with my long absences while I was writing in the computer room. Thanks also go to my family and friends, who provided support and encouragement.
Kevin
While at MindSpring Enterprises (now Earthlink) I was fortunate enough to work for Allen Thomas, who gave me the freedom to explore my technical interests, including SNMP. I would like to thank Bobby Krupczak for providing me with valuable feedback on the SystemEDGE agent. Thanks also to my colleagues Patrick Bailey and Rob Sweet at Netrail, who provided some general Perl code feedback. I'm very fortunate to have worked with Douglas on this tutorial; thanks for allowing me to help out. My parents deserve a thank you for buying me my first computer all those years ago. And finally, I would like to thank Callie, my significant other, for allowing me to use our nights and weekends to work on this tutorial.